Privacy Policy

Last updated: December 15 2025

Raphajo Spices (“Raphajo,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

Personal identification information (name, email address, phone number)
Billing and shipping information (address, postal code)
Order and transaction details
Payment information (processed securely by third-party payment providers; we do not store full payment details)
Technical information (IP address, browser type, device information, cookies)

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you regarding purchases, shipping, or customer service inquiries
Improve our website, products, and services
Comply with legal and regulatory obligations
Prevent fraud and unauthorized transactions

We only collect and use information that is necessary for these purposes.

3. Consent

By using our website or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.

4. Sharing of Information

We do not sell, trade, or rent personal information.

We may share personal information with trusted third parties only when necessary, including:

Payment processors
Shipping and delivery carriers
Website hosting and e-commerce platforms
Legal or regulatory authorities, when required by law

All third parties are required to protect your information and use it only for the intended

purpose.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect website functionality.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights (Canada)

Under Canadian privacy laws, you have the right to:

Access your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent to data use (subject to legal limitations)

Requests can be made by contacting us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. Raphajo is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of any changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: info@raphajosp.com
Website:www.raphajosp.com